1. Our Commitment to Your Privacy
At Malik Computer Center (operating in Bhalwal, Punjab, Pakistan since 2008), we respect and protect the privacy of every customer who brings their desktop, laptop, printer, or mobile device to our service center or visits our website. We hold your personal data and digital privacy to the highest ethical and professional standards.
2. Customer Device Data & Confidentiality Guarantee
When you submit a computer, laptop, hard drive, or storage medium to Malik Computer Center for hardware repair, Windows reinstallation, or data recovery:
- Zero Data Snooping: Our technicians will never browse, inspect, copy, or share your personal documents, family photographs, financial records, or customer databases.
- Diagnostic Access Only: System files are accessed strictly to verify operating system boot integrity, driver functionality, or hardware stability.
- Confidential Data Recovery: When performing authorized data recovery, extracted data is transferred directly to your designated external storage and immediately purged from our temporary staging drives once you confirm receipt.
3. Information We Collect
When you request a repair, consultation, or contact us through WhatsApp or our website booking form, we may collect:
- Your full name and contact phone / WhatsApp number
- Device make, model, serial number, and reported symptoms
- Physical billing address for corporate or on-site service calls
- Any account passwords you explicitly provide to allow technicians to test hardware functions (e.g., sound, Wi-Fi, camera)
4. How We Use Your Information
Your contact details are used exclusively to:
- Provide repair progress updates, estimates, and notification of job completion
- Generate official printed repair invoices and warranty slips
- Provide post-repair technical support and warranty verification
We never sell, rent, or trade customer contact details to third-party telemarketers or advertisers.
5. Security of Devices in Our Workshop
All client devices stored at our Bhalwal workshop are kept in an organized, ESD-safe, monitored facility. Devices left for component-level repair are tagged with unique service IDs to prevent mix-ups.
6. Contact Regarding Privacy
If you have any questions regarding your data privacy or device security, please visit our shop or contact us directly:
Malik Computer Center
Malik Computer Center , Mandar Road Block No 3 Bhalwal
Phone / WhatsApp: 0332-7514950
Email: Info@malikcomputercenter.com